Returns & Exchanges

Due to the perishable nature of our chef-prepared meals, we cannot accept physical returns, but we are committed to ensuring your total satisfaction with every order. If your delivery arrives damaged or does not meet our quality standards, please contact us within 7 days for a full refund or replacement.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately check your meals for any signs of damage or temperature compromise during transit.

• 2.
  Document Issues

  Take clear photographs of any damaged packaging, incorrect items, or quality concerns to help our team process your claim quickly.

• 3.
  Contact Support

  Email our customer care team at support@performancekitchen.com with your order number and the photos you collected.

• 4.
  Resolution Process

  Our team will review your request within 48 hours to issue a store credit, a full refund to your original payment method, or a priority replacement shipment.